If you cannot appear in person, you may mail in a voluntary self-exclusion request to the below address using the form. Please note: The form must be completed in person at our Security Office for the request to be official. Upon completion of the forms, a photograph will be taken, and a copy of your license will be made.

You will be taken to a private office where you may complete self exclusion forms requesting to be excluded. To participate in the voluntary self-exclusion program on property, please go to the Security Office located next to the Cashier’s counter. Placement on the list is entirely voluntary and must be done by the guest seeking exclusion.

Please be aware that a family member may not place another family member on the Self-Exclusion list. Self-excluded guests cannot receive any complimentary services or participate in promotions. By completing the appropriate forms below, these guests will be banned from all gaming activities in all horseracing, off-track betting, video gaming and commercial gaming facilities, and interactive fantasy sports activities in New York State, and are prohibited from collecting any winnings or recovering any losses. The NY Statewide Self-Exclusion Program allows any guest to voluntarily bar themselves from gaming activity in New York State for a set period of time if they believe they may have a gaming problem or for any personal reason. View the complete list of New York’s Problem Gambling Treatment Facilities. This program is available on property and we can direct you to further assistance by the New York Council on Problem Gambling.The problem gambling hotline phone number is: 1-877-8-HOPENY (1-87) or text HOPENY (467369). The New York State Gaming Commission has a statewide voluntary self-exclusion program. If you feel that you have a gaming problem and need assistance, we can help. The management of Saratoga Casino Hotel believes that the Company has a moral, social, and business responsibility to promote responsible gaming by its employees and patrons and to strictly enforce minimum legal wagering ages.Īll employees at Saratoga Casino Hotel are trained to recognize and respond appropriately when a person or customer gaming problem becomes apparent.

Casino exclusion list